Frequently Asked Questions
Questions about Us
Universaldispute is a financial consulting company based in the United States which serves clients from all around the world, including those in North and South America, Europe, Africa, Asia, and Oceania. In South Africa, we keep a representative office. In addition to difficult fund recovery scenarios involving permitted card-not-present and bank wire transactions, Universaldispute specializes in forensic cryptocurrency investigations.
- Our motto is “Put your money back in your wallet – where it belongs”
- Our mission statement is “We bring our expertise in complex payment disputes to the consumer’s side”
- To provide consumers who did not receive the goods or services they contracted with the most effective fund recovery strategies
Questions about the Cryptocurrency tracing Process
On the blockchain, there are no chargebacks or reimbursements. You can't find your stolen cryptocurrency on your own since you don't know who got it or where it is. Scammers typically try to conceal themselves behind the blockchain by hiding their identities and locations, and then they employ a variety of crypto-laundering strategies to divert your attention if you try to figure out where your money went. For this reason, you require a Universaldispute CryptoTrace report. We make use of cutting-edge techniques that enable us to follow the flow of cryptocurrency across the blockchain until it reaches the wallet used for cash outs and the exchange that houses it, even if it was cleaned. In the cryptocurrency trace report we create for you, we then detail the route it followed.
Our cryptocurrency trace report is essential for determining who owns the bitcoin wallet that received your cryptocurrency and determining whether any unlawful activities, such as money laundering, were carried out along the route. It is the first step in recovering your cryptocurrency. You then provide your local police department the Cryptocurrency Trace report, and they must launch their own investigation. The wallet owner can then be identified through the exchange's KYC (Know Your Customer) data, which the authorities can subsequently demand in order to question them. If the owner of the wallet declines to voluntarily surrender your cryptocurrency as part of a plea bargain, he or she may be charged and hauled before a judge.
The general consensus is that all cryptocurrencies, including bitcoin, are anonymous. This widespread belief results from the fact that no real identity or address can be connected to a cryptographic transaction or bitcoin wallet. Cryptocurrency is not truly anonymous, though, as each transaction has a code that can be followed through the blockchain. Therefore, at Universaldispute, we think that cryptocurrency is best characterized as "pseudo-anonymous."
Since anybody can examine the transactions it records, the blockchain offers a level of transparency never before achieved. However, many may believe that the blockchain is the ideal haven for dishonest people who want to get away with fraud, launder cryptocurrency, and avoid detection given that there are no names associated with these wallets and transactions.
But if you use Universaldispute, it doesn't have to be that way. While the general public is unable to decipher the blockchain's codes and the free tools that are readily available online are unable to identify the exchanges that were the recipients of stolen cryptocurrency, our specialized tools and crypto mapping methodologies enable us to do so.
We have in-depth knowledge of tracking cryptocurrency and locating client funds on blockchains. We collaborate closely with cryptocurrency exchanges, and our investigative reports serve as essential resources for law enforcement cybercrime teams.
- Specialized crypto tracing software that is otherwise only available only to elite government bodies like central banks, regulators, tax authorities, and national law enforcement agencies
- Our proprietary databases contain thousands of cases and claims
- Our team of certified crypto analysts with extensive experience tracking funds on the blockchain
The comprehensive investigative reports we produce are recognized as evidence by police, crypto exchanges and courts
Personalized strategy consultation- Advanced crypto forensics methods
- A proven working relationship with hundreds of law enforcement and crypto exchanges
- Our proprietary databases contain thousands of cases and claims
There are several variables involved in predicting the likelihood of getting funds back:
- How desperate the other parties are about hiding their identity
- How technically skilled they are with blockchain technology
- The number of intermediaries and “mule” accounts they use to launder funds
- How much time has lapsed since the client’s transaction
There are many other factors as well. Fortunately, our tools and methods meet the high standards demanded by cybercrime units in government agencies. In this way we have uncovered the destination of thousands of crypto transactions. Since police departments and crypto exchanges are eager to crack down on crypto fraud, the chances of recovering funds from crypto transactions are much greater than in the past.
Questions about Working Together
We will thoroughly analyze your case for free and without obligation, and we'll then offer you our expert appraisal of your odds of success. Each case we take has a particular set of characteristics, necessitating slightly different tactics to get your money back. For a case review, kindly get in touch with us.
It does, but you might have more time than you or even your bank anticipates. Although the laws controlling deadlines are intricate and perplexing, we are the authorities. It's highly likely that your lender will just assume that 120 days is the cap when presented with a chargeback request.
However, we are aware of and able to clarify that the deadline is actually 540 days for many allowed transactions. After rapidly determining whether you are eligible after looking into your case, it is our responsibility to ensure that your banker is informed.
The regulations for bank wire recalls are significantly more complicated, but in some circumstances they may even be up to two years.
No, not in the least. For situations like these, banks have dispute departments. Additionally, if you are successful in challenging the merchant whose service you used, the acquiring bank on the opposite end of the transaction will pay the chargeback, not your bank.
More Questions about Working Together
We will give you a free no-commitment thorough review of your case, and then we will give you our professional analysis of your chances of success. Each case we accept has unique characteristics and requires slightly different strategies to recover your funds. Please contact us to review your case.
If so, we'll let you know right away and explain why. Cases that involve overwhelming difficulties are not accepted by us. We can establish if our services might be beneficial to you by asking you a few questions regarding your case. All interactions are held in the strictest confidence because we are aware of how delicate the subject matter is.
That is dependent upon the scope and difficulty of your claim. For transactions of $3,000 or more (or the equivalent in other currencies), we provide our clients with chargeback and wire recall solutions. Both call for an upfront fee to cover paperwork and conversations with your bank as well as a success fee that we only charge once you have your money back.
That depends on the size of your claim and the complexity of your case. We offer our clients chargeback and wire recall programs for transactions of $2,000 (or the equivalent in other currencies) and above. Both require an up-front fee covering documentation and discussions with your bank and a success fee that we invoice only after you recover your money.
Step 1: Assemble Your Documentation
To ensure quick processing of your dispute, you will need to present a convincing case to your bank. Universaldispute will first review all your documentation and prepare the paperwork. You will then be able to submit it to the bank in the most effective way possible.
Step 2: Answer the Questions Fully
Universaldispute can craft an effective strategy only if we are provided with accurate information. Before we begin, therefore, we will provide you with a questionnaire. Answer the questions as accurately as possible. With your cooperation, we will then prepare the best possible chargeback case for you.
Step 3: Respond Quickly
You cannot initiate a chargeback forever. There are various deadlines and time frames that are non-negotiable. Keep in mind that the chargeback process can extend over several months. For that reason, it’s in your best interest to file your dispute as quickly as possible after you made the transaction, and thereafter to promptly respond to communication from us or your bank.
When Do You Need Recovery From Crypto Scams?
Fraudsters take advantage of this kind of uncertainty, and they can gaslight customers into a false sense of security. They may make excuses for not releasing funds or demanding certain fees. That’s why it’s important to consult with us. If you have any doubt about your financial service or broker, there is often a good reason. We are always happy to answer any questions you may have.